Intermediary is often-used-management-jargon for simple word “Agent” or “Broker”. In India, we are aware of insurance/estate agents and share/estate brokers. Generally, these are those tie-wearing, persistent people who sell you insurance (Please note, you never BUY insurance, it’s always SOLD to you) or those mobile chattering, cigarette-smoking ones who help you find buyer for your house or find you a . . .